We want to make sure your Divines Devil experience is both
FUN and HASSLE-FREE. If you have any concerns
or issues with your product, please feel free to contact us prior to returning
your item(s). We welcome and encourage exchanges and will make every effort to
help you find the right product.
You have 45 days from time of purchase to return any item back to us for a
refund or an exchange. All returns must be sent with a completed "Product Return & Exchange Form". Failure
to include this completed form may delay or prevent us from properly processing
your Return or Exchange request. Refunds that include shipping related charges
are granted only on transactions where product is inspected by Divines Devil,
and is deemed defective or in error - return shipping refunds in these cases are
limited to the standard ground rate for your items.
PLEASE NOTE: We guarantee that we will send you the item
that we describe, but we cannot guarantee exact fit. While we have a 99.99%
accuracy rate, we acknowledge that mistakes can happen. If in fact there is an
error with your order, we will rectify the situation as quickly as possible.
Click Here to Print the Product
Return & Exchange Form
Divines Devil is here to SERVE
you!
Returned Items Must Meet These Simple
Requirements:
- Product must be returned within 60 days of purchase – no exceptions
- Product must be in original, unworn condition – only tried on for fit, sizing, etc.
- Product and Return & Exchange Form must be returned in corrugated box
** Fees apply for return criteria not met - see Product Return & Exchange Form for
details
REFUND RETURNS:
All returns are processed
within 2 business days of receipt. All refunds are issued within 5 business days
of receipt. Standard refunds are derived from your item(s) invoice amount, not
including s/h. Refunds are issued in the same method of original payment, unless
otherwise specified. Email confirmations are sent upon completion of
refunds.
EXCHANGE RETURNS:
We will process exchange requests for a
like items or even similar items, based upon availability. Please keep in mind
that our inventory fluctuates rapidly and frequently we do not have all sizes
available. Simply complete the "Exchange" section of the form and we will make
our best effort to facilitate your request. If the item you are requesting is
not available when your exchange request is processed, we will notify you of the
status, and process a refund. While not necessary, you may email us at contact@divinesdevil.com or call
us to find out if an exchange is available ahead of time.
For all questions or concerns please send email to: contact@divinesdevil.com or call
us between 9:00am and 5:00 pm EST M-F at (954) 433-4511
Thank you for shopping at DivinesDevil.com!
