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Privacy Policy At-A-Glance
We will not send you unsolicited email or postal mail nor will we share your personal information with third parties.
For details, please read on...
Welcome
Information We Collect and How It's Used
Data Security
Changes/Deletions
Offline Collection, Use & Disclosure Of Information
Notification of Changes to our Privacy Policy
If You Have a Question About our Privacy Policy
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Welcome and thank you for accessing our Privacy Policy.
We respect your privacy and want to protect your personal information. To learn
more, please read this Privacy Policy.
This Privacy Policy explains how
we collect, use and (under certain conditions) disclose your personal
information. This Privacy Policy also explains the steps we have taken to secure
your personal information. Finally, this Privacy Policy explains your options
regarding the collection, use and disclosure of your personal information. By
visiting our Site, you accept the practices described in this
Policy.
This privacy policy applies only to this Site. This privacy
policy does not necessarily apply to our offline collection of your personal
information. Please see below for details.
We are not responsible
for the content or privacy practices on any non-DivinesDevil.com web site to
which this Site links or that links to this Site.
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Information We Collect and How It's Used
- Information Collection. We collect information from you in several
different ways on this Site. One goal in collecting personal information from
you is to provide an efficient, meaningful, and customized experience. For
example, we can use your personal information to:
- help make this Site easier for you to use by not having to enter
information more than once.
- help you quickly find information, products, and services.
- help us create content on this Site that is most relevant to you.
- alert you to new information, products, and services that we offer.
(a)
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Registration and
Ordering. Before using certain parts of this Site or ordering products,
you must complete an online registration form. During registration, you
will be prompted to provide to us certain personal information,
including but not limited to your name, shipping and billing
address(es), phone number, email address, and credit card number. If you
have elected to use the Google Checkout® payment method or Paypal, you
will be redirected to their sites and registration might take place with
them and not with us. In addition, we may also ask you for your country
of residence and/or your organization's country of operation, so we can
comply with applicable laws and regulations, and for your gender. These
kinds of personal information are used for billing purposes, to fulfill
your orders, to communicate with you about your order and our site, and
for internal marketing purposes. If we encounter a problem when
processing your order, we use the personal information to contact you.
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(b)
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Email Addresses. Several
locations of the Site permit you to enter your email address for
purposes including but not limited to: to register for a free shoe
giveaway; to request us to notify you when we receive a new brand, new
product style, or product size; to sign up for our email newsletter and
special offers; or to sign up for the DivinesDevil.com Shoe Digest. Your
participation in a contest is completely voluntary, so you have a choice
whether to participate and disclose information to us. We use this
information to notify contest winners and to award prizes. We may post
on our Site the names and cities of contest winners.
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(c)
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Cookies and Other
Technology. Like many sites, this Site employs cookies and web beacons
(also known as clear GIF technology or "action tags") to speed your
navigation of the Site, recognize you and your access privileges, and
track your Site usage.
(i)
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Cookies are small
pieces of information that are stored as text files by your
Internet browser on your computer's hard drive. Most Internet
browsers are initially set to accept cookies. You can set your
browser to refuse cookies from web sites or to remove cookies from
your hard drive, but if you do, you will not be able to access or
use portions of this Site. We have to use cookies to enable you to
select products, place them in an online shopping cart, and to
purchase those products. If you do this, we keep a record of your
browsing activity and purchase. THIS SITE'S COOKIES DO NOT AND
CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S
CONFIDENTIAL INFORMATION. Our cookies are not
"spyware."
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(ii)
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Web beacons assist
in delivering cookies and help us determine whether a web page on
this Site has been viewed and, if so, how many times. For example,
any electronic image on this Site, such as an ad banner, can
function as a web beacon.
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(iii)
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We may use
third-party advertising companies to help us tailor site content
to users or to serve ads on our behalf. These companies may employ
cookies and web beacons to measure advertising effectiveness (such
as which web pages are visited or what products are purchased and
in what amount). Any information that these third parties collect
via cookies and web beacons is not linked to any personal
information collected by us.
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(d)
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Log Files. As is true of
most web sites, the Site server automatically recognizes the Internet
URL from which you access this Site. We may also log your Internet
protocol ("IP") address, Internet service provider, and date/time stamp
for system administration, order verification, internal marketing, and
system troubleshooting purposes. (An IP address may indicate the
location of your computer on the Internet.)
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(e)
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Age. We respect
children's privacy. We do not knowingly or intentionally collect
personal information from children under age 13. Elsewhere on this Site,
you have represented and warranted that you are either 18 years of age
or using the Site with the supervision of a parent or guardian. If you
are under the age of 13, please do not submit any personal information
to us, and rely on a parent or guardian to assist you.
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(f)
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Product Reviews. You may
choose to submit a product review. If you post a review, we will ask for
your email address and geographic location. If you submit a review, your
geographic location will be visible to other users (your email address
will be kept private). Also, any personally identifiable information
that you submit as part of the review can be read or used by other
visitors to the Site. We are not responsible for any personally
identifiable information that you choose to submit as part of your
review. We believe you can post a helpful review without disclosing any
personal information.
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(g)
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Bizrate Reviews.
Bizrate.com is an independent company that permits shoppers to rate
their experiences in visiting and shopping at online stores such as
DivinesDevil.com. After placing an order at DivinesDevil.com, you may receive the
opportunity to provide feedback on your experience. This choice is
optional and will not affect your order or service from DivinesDevil.com,
whether or not you choose to provide feedback. Your feedback is
collected by Bizrate.com, not DivinesDevil.com, and is governed by their
privacy policy, available at http://shop.bizrate.com/content/privacy.html
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- Information Use and Disclosure.
(a)
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Internal Use. We use your
personal information to process your order and provide you with customer
service. We may internally use your personal information to improve our
Site's content and layout, to improve our outreach and for our own
marketing efforts (including marketing our services and products to
you), and to determine general marketplace information about visitors to
this Site.
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(b)
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Communications with You:
We will use your personal information to communicate with you about our
site and your orders and deliveries. Also, we may send you a
confirmation email when you register with us. We may send you a
service-related announcement on the rare occasions when it is necessary
(for example, if we must temporarily suspend our service for
maintenance.) Also, you may submit your email address for reasons such
as to register for a free shoe giveaway; to request us to notify you
when we receive a new brand, new product style, or product size; to sign
up for our email newsletter and special offers; or to sign up for the
DivinesDevil.com Shoe Digest. If you submit your email address, we use it to
deliver the information to you. We always permit you to unsubscribe or
opt out of future emails (see the opt out section, below, for more
details). Because we have to communicate with you about orders that you
choose to place, you cannot opt out of receiving emails related to your
orders.
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(c)
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External Use. We want to
provide you with excellent service and to offer you a great selection -
we primarily sell merchandise, not information. We do not sell, rent,
trade, license or otherwise disclose your specific personal information
or financial information to anyone, except that:
(i)
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As do most catalog
and Internet retailers, we sometimes use others to perform
specific functions on our behalf. When we disclose information to
these service providers, we disclose information to help them to
perform their service. For example, in order to deliver products
to you, we must share some information. We partner with third
parties (such as the U.S. Postal Service, United Parcel Service,
and Federal Express) to ship products, to ensure delivery, and so
that we can obtain feedback, improve the quality of our service,
and measure and improve the quality of the service of the third
party. In the example of shippers, we provide them some personally
identifiable information such as your name, shipping address,
email, and phone number.
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(ii)
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Similarly, to help
you buy products and provide customer service to you, we must
provide your credit card number to financial-services corporations
such as credit-card processors and issuers. When we submit your
credit card number for authorization, we use state-of-the-art data
encryption to protect your information. (More on this below in
Data Security.)
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(iii)
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In the event you
have elected to use the Google Checkout® Or Paypal payment method,
to help you buy products and provide customer service to you, Any
information returned to us by them will be totally safe, we use
state-of-the-art data encryption to protect your information.
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(iv)
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We may be required
to disclose such information in response to requests from
law-enforcement officials conducting investigations; subpoenas; a
court order; or if we are otherwise required to disclose such
information by law. We also will release personal information
where disclosure is necessary to protect our legal rights, enforce
our Terms of Use or other agreements, or to protect ourselves or
others. For example, we may share information to reduce the risk
of fraud or if someone uses or attempts to use our Site for
illegal reasons or to commit fraud.
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(v)
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We will not sell
(or trade or rent) personally identifiable information to other
companies as part of our regular course of business. However, it's
possible that we might acquire or merge with or be acquired by
another company or that we might dispose of some or all of our
assets. If that happens, your personal information may be
disclosed to another company, but that disclosure will be subject
to the Privacy Policy in effect.
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(vi)
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We may share
non-personal information (such as the number of daily visitors to
a particular web page, or the size of an order placed on a certain
date) with third parties such as advertising partners. This
information does not directly personally identify you or any
user.
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(vii)
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We publicly
disclose the name, city, and state of the weekly winner of the
Free Shoe
Giveaway.
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Data Security This Site incorporates physical, electronic, and
administrative procedures to safeguard the confidentiality of your personal
information, including Secure Sockets Layer ("SSL") for all financial
transactions through this Site. We use SSL encryption to protect your personal
information online, and we also take several steps to protect your personal
information in our facilities. Access to your personal information is
restricted. Only employees who need access to your personal information to
perform a specific job are granted access to your personal information. Finally,
we rely on third-party service providers for the physical security of some of
our computer hardware. We believe that their security procedures are adequate.
For example, when you visit our Site, you access servers that are kept in a
secure physical environment, behind a locked cage and an electronic
firewall.
While we use industry-standard precautions to safeguard your
personal information, we cannot guarantee complete security. 100% complete
security does not presently exist anywhere online or offline.
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Changes Deletions Upon your request, we will (a) correct or update your
personal information; (b) stop sending emails to your email address; and/or (c)
disable your account to prevent any future purchases through that account. You
can make these requests at the customer information section of this Site http://www.divinesdevil.com/cs.html,
or by telephoning, or emailing your request to DivinesDevil.com's Customer
Support department 305-887-9897. Please do not email your credit-card number or
other sensitive information.
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Offline Collection, Use & Disclosure Of Information
As you might expect from DivinesDevil.com, the majority of
information that we collect is obtained through our Site, and this Privacy
Policy applies only to that online collection of personal information. We also
collect information offline, where we also try to protect the privacy of you
personal information. One example involves someone calling us to place an order
or to ask questions. When someone calls, we will ask only for the personal
information we need in order to place the order or to answer the question. When
we need to store information (such as order information), we will enter it into
our database through SSL encryption. (See the Data Security section above for
more information). Another example involves faxes. If you fax something to us,
we will act upon the fax and then either store it a locked repository or we will
shred the fax if there is no need to retain the information. There are other
ways we could learn of personal information offline (for example, we suppose
someone could send us a letter including some return address information), and
this Policy doesn't discuss or try to predict all of those methods or uses. As
we mentioned, we primarily sell merchandise, not information, and we will try to
treat offline collection, uses, and disclosures consistently with our relevant
online practices.
UPDATES TO THIS POLICY If we change or update
this Privacy Policy, we will post changes and updates on this Site so that you
will always be aware of what information we collect, use and disclose. We
encourage you to review this Privacy Policy from time to time so you will know
if the Privacy Policy has been changed or updated. If you have any questions
about the Privacy Policy, please contact us at 305-887-9897
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Notification of Changes to our Privacy Policy
If we are going to use your personally
identifiable information in a manner different from that stated at the time of
collection we will notify you via email. You will have a choice as to whether or
not we use your information in this different manner. In addition, if we make
any material changes in our privacy practices that do not affect user
information already stored in our database, we will post a prominent notice on
our web site notifying users of the change. In some cases where we post the
notice we will also email users, who have opted to receive communications from
us, notifying them of the changes in our privacy practices.
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If You Have a Question About our Privacy Policy
Please see our
Contact Us page if you have any questions about our privacy policy.
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Last Update: September 1 2007
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